Frequently Asked Questions
Everything you need to know about your luxury egg stroller experience.
What is the weight limit for the egg Stroller?
The egg stroller is designed to carry a maximum weight of 25kg when used as a single stroller, ensuring long-lasting use from birth through toddlerhood.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Premium white-glove delivery options are available at checkout for faster arrival and assembly.
Can I convert my single egg stroller into a tandem?
Yes, with the purchase of tandem adapters and a second seat unit or carrycot, your egg stroller can easily be converted to accommodate two children.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return authorization.
Does the stroller come with a warranty?
Every egg stroller comes with a 24-month manufacturer's warranty covering defects in materials and workmanship for your peace of mind.
Are the fabrics machine washable?
We recommend hand washing the boutique fabrics with warm water and a mild detergent to maintain the integrity and finish of the luxury materials.